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SOJ WORLDWIDE Correspondents went on an on-the-spot situation reports on commercial banks operating in Osogbo metropolis and Ile-Ife on whether the banks are attending to customers either at their ATM Service Points or at their various banking halls.
This is our findings along Gbongan Road, Osogbo, the state capital of Osun State where many different banks are sited.
The five ATM Service Points in Guarantee Trust Bank (GTB) are not dispensing either the old or the new Naira notes as at the time we visited. However, there was skeletal service to some customers but our investigation revealed that there was no money paid to the customers as they have exhausted their limited cash in the vault.
Access Bank ATM did not dispense cash in all of the five Service Points while the branch was closed to customers as at 11.00am we visited.
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FCMB was not faring better as the branch and the four ATM points was closed to customers except those who wanted to do transfer using their cards.
Lotus Bank with two ATM points was not paying and the bank not attending to customers.
The only bank along Gbongan Road paying as at the time of filing this report was Fidelity Bank with two ATM Points and also attending to customers.
There are three categories of long queues being attended to; two different lines at the ATM, one for the customers of the bank while the other line was meant for other bank customers, the third queue was for those entering the banking Hall.
Some of the people interviewed said some slept overnight while the woman who came about 5.00am said she was able to get ‘Tally Number’ number 250.
As at the time of our visit the last number given out was 410 for other banks while Fidelity had 425 on the queue at the ATM points and 250 for the bank customers who entered into the banking Hall. Bank customers were given chairs under the canopies to wait for their turns to enter the Banking Hall.
The bank have been consistent in their cash management to satisfy both the internal and external customers with the new Naira notes according to the views of those interviewed inside the banking Hall and at the ATM points.
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Unity Bank attended to their customers at ATM point for just an hour while the bank closed to customers. Sterling and UBA banks are equally not attending to customers except those who wanted to open accounts or transfers funds.
One of the UBA customers interviewed said he was told there was no cash but was promised that he should come back later if they succeed in getting cash from the CBN today.
At Ile-Ife, other banks except Fidelity Bank that is opened to customers, however there was no guarantee that their cash would last for the day. A reliable source said they can only afford to pay N2,000 likewise Osogbo branch who were able to ration their N50s and N20 denominations to pay N3,000 cash for each customers in the Banking Hall.
The scarcity of cash was different from the false information from the CBN that there was enough new Naira notes to go round.
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None of the various banks visited had neither the old or new Naira notes to service their customers.
All of these customers have deposited their old cash but could not withdraw any amount to take care of their running expenses including feeding of their family.
Nigerians are at crossroads over the pronouncement of the Supreme Court judgement that customers should continue to receive old and new Naira notes.
Nigerians want to know if they can continue to receive the old Naira notes but there was no one to direct them on what to do.
Nigerians are in an unending suspense not knowing what to do with the cash swap, meanwhile, hunger is biting hard under the scotching sun.
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